Contact Us

We're here to help. Whether you have a question about the game, want to report an inaccuracy in our review, have a responsible gambling concern, or are interested in a partnership, we'd love to hear from you.

Get in Touch

Contact MethodDetails
Email (General)info@queen-of-the-nile-au.net
Email (Editorial)editorial@queen-of-the-nile-au.net
Email (Partnerships)partnerships@queen-of-the-nile-au.net
LocationSydney, New South Wales, Australia
Business HoursMon–Fri, 9:00am – 5:00pm AEST

Common Enquiry Types

  • Content corrections: If you spot an error in our game information (RTP, paylines, bonus mechanics), please email our editorial team with details.
  • Responsible gambling: If you are experiencing gambling harm, please contact GamblingHelp Online at 1800 858 858 (free, 24/7) rather than emailing us β€” they are better placed to assist.
  • Affiliate partnerships: We welcome enquiries from licensed Australian casino operators interested in featuring on our site.
  • Press & media: For media enquiries about Aristocrat Gaming pokies, please use our editorial email address.

Response Times

We aim to respond to all enquiries within 2–3 business days. During high-traffic periods, please allow up to 5 business days. We do not provide customer support for individual casino accounts β€” please contact your casino operator directly for account-related issues.

Responsible Gambling Resources